Returns & Exchanges

At ShopSimon, we want you to love your fashion finds; if you are not completely satisfied, you can return your unworn items within 30 days of delivery for a full refund or exchange. Please ensure all original tags are attached and items are in their original packaging.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Download and print the prepaid shipping label provided at the end of the return request process and secure it to your package.

3

Ship the Package

Drop off your return at any authorized carrier location or schedule a pickup to send your items back to our warehouse.

4

Receive Your Refund

Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing